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Title: | Human-Like Guide Robot that Proactively Explains Exhibits |
Authors: | Iio, Takamasa Satake, Satoru Kanda, Takayuki ![]() ![]() ![]() Hayashi, Kotaro Ferreri, Florent Hagita, Norihiro |
Author's alias: | 飯尾, 尊優 佐竹, 聡 神田, 崇行 林, 宏太郎 萩田, 紀博 |
Keywords: | Human–robot interaction Service robots |
Issue Date: | May-2020 |
Publisher: | Springer Science and Business Media LLC |
Journal title: | International Journal of Social Robotics |
Volume: | 12 |
Issue: | 2 |
Start page: | 549 |
End page: | 566 |
Abstract: | We developed an autonomous human-like guide robot for a science museum. Its identifies individuals, estimates the exhibits at which visitors are looking, and proactively approaches them to provide explanations with gaze autonomously, using our new approach called speak-and-retreat interaction. The robot also performs such relation-building behaviors as greeting visitors by their names and expressing a friendlier attitude to repeat visitors. We conducted a field study in a science museum at which our system basically operated autonomously and the visitors responded quite positively. First-time visitors on average interacted with the robot for about 9 min, and 94.74% expressed a desire to interact with it again in the future. Repeat visitors noticed its relation-building capability and perceived a closer relationship with it. |
Rights: | © The Author(s) 2019. This article is distributed under the terms of the Creative Commons Attribution 4.0 International License (http://creativecommons.org/licenses/by/4.0/), which permits unrestricted use, distribution, and reproduction in any medium, provided you give appropriate credit to the original author(s) and the source, provide a link to the Creative Commons license, and indicate if changes were made. |
URI: | http://hdl.handle.net/2433/253726 |
DOI(Published Version): | 10.1007/s12369-019-00587-y |
Appears in Collections: | Journal Articles |

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