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Title: Human-Like Guide Robot that Proactively Explains Exhibits
Authors: Iio, Takamasa
Satake, Satoru
Kanda, Takayuki  kyouindb  KAKEN_id  orcid https://orcid.org/0000-0002-9546-5825 (unconfirmed)
Hayashi, Kotaro
Ferreri, Florent
Hagita, Norihiro
Author's alias: 飯尾, 尊優
佐竹, 聡
神田, 崇行
林, 宏太郎
萩田, 紀博
Keywords: Human–robot interaction
Service robots
Issue Date: May-2020
Publisher: Springer Science and Business Media LLC
Journal title: International Journal of Social Robotics
Volume: 12
Issue: 2
Start page: 549
End page: 566
Abstract: We developed an autonomous human-like guide robot for a science museum. Its identifies individuals, estimates the exhibits at which visitors are looking, and proactively approaches them to provide explanations with gaze autonomously, using our new approach called speak-and-retreat interaction. The robot also performs such relation-building behaviors as greeting visitors by their names and expressing a friendlier attitude to repeat visitors. We conducted a field study in a science museum at which our system basically operated autonomously and the visitors responded quite positively. First-time visitors on average interacted with the robot for about 9 min, and 94.74% expressed a desire to interact with it again in the future. Repeat visitors noticed its relation-building capability and perceived a closer relationship with it.
Rights: © The Author(s) 2019. This article is distributed under the terms of the Creative Commons Attribution 4.0 International License (http://creativecommons.org/licenses/by/4.0/), which permits unrestricted use, distribution, and reproduction in any medium, provided you give appropriate credit to the original author(s) and the source, provide a link to the Creative Commons license, and indicate if changes were made.
URI: http://hdl.handle.net/2433/253726
DOI(Published Version): 10.1007/s12369-019-00587-y
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