このアイテムのアクセス数: 10

このアイテムのファイル:
ファイル 記述 サイズフォーマット 
0170840616634125.pdf2.05 MBAdobe PDF見る/開く
タイトル: Reflexivity of Routines: An Ethnomethodological Investigation of Initial Service Encounters at Sushi Bars in Tokyo
著者: Yamauchi, Yutaka  kyouindb  KAKEN_id
Hiramoto, Takeshi  kyouindb  KAKEN_id
著者名の別形: 山内, 裕
平本, 毅
キーワード: ethnomethodology
reflexivity
routines
customer interactions
発行日: 1-Oct-2016
出版者: SAGE Publications
誌名: Organization Studies
巻: 37
号: 10
開始ページ: 1473
終了ページ: 1499
抄録: This study reconsiders the meaning and implications of reflexivity for the theory of routines. Due to their mundane nature, routines tend to be considered unambiguous phenomena that everyone can readily understand. The performative theory of routines has challenged this view by suggesting there is no guarantee that participants have the same understanding of a routine. Nonetheless, this theory has yet to explain how routines are possible in relation to divergent understandings. Through empirical analyses of customer-provider interactions videotaped at sushi bars, this study shows how participants themselves exhibit and use their understandings of routines within the routine performance. That is to say, understandings of a routine are a reflexive part of the routine performance. It is not necessary to assume that divergent understandings are reconciled prior to the routine performance. Reflexivity helps clarify how routines are possible without a priori shared understanding.
著作権等: [Yutaka Yamauchi, Takeshi Hiramoto. Reflexivity of Routines: An Ethnomethodological Investigation of Initial Service Encounters at Sushi Bars in Tokyo. Organization Studies (Volume: 37 issue: 10, page(s): 1473-1499)] Copyright © The Author(s) 2016. DOI: 10.1177/0170840616634125
This is not the published version. Please cite only the published version. この論文は出版社版でありません。引用の際には出版社版をご確認ご利用ください。
URI: http://hdl.handle.net/2433/234984
DOI(出版社版): 10.1177/0170840616634125
出現コレクション:学術雑誌掲載論文

アイテムの詳細レコードを表示する

Export to RefWorks


出力フォーマット 


このリポジトリに保管されているアイテムはすべて著作権により保護されています。