Traffic Management by Informal Workers: Analyzing the Role of Tera Askebaris in Megenagna Terminal, Addis Ababa

Abstract

Tera Askebaris are minibus and passenger queue keeper in various terminals in Addis Ababa. In current moment, most of tera askebaris are using their own methods in controlling the minibuses, which are the major transportation to citizens. However, even though their role is significant, few attentions have been given. In this paper, the role of tera askebaris is examined through analyzing series of management activities, specifically in the case of group α in southeastern part of Megenagna terminal. I adopted qualitative methods, largely participatory observation and interviews. I determined out that the tera askebaris' rules are important in managing the system and maintaining the order. The paper also sketches the background of tera askebaris and government intervention on their business, which helps to understand the main part. The paper explores tera askebaris' role not only as queue keepers but as all-round managers who need to maintain peace and order in minibus terminal.