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dc.contributor.author上田, 浩ja
dc.contributor.alternativeUeda, Hiroshija
dc.date.accessioned2014-02-28T06:06:45Z-
dc.date.available2014-02-28T06:06:45Z-
dc.date.issued2014-02-
dc.identifier.issn0913-5685-
dc.identifier.urihttp://hdl.handle.net/2433/182215-
dc.description.abstractOffice365 Education のサービス品質保証契約について調査した概要をまとめ, 実際にサービス運用中に生じた障害と契約との整合性に関するケーススタディを行う. これらの実例をもとに, 大学など教育研究機関向けオンラインサービスに必要なサービス品質に関し議論する.ja
dc.description.abstractIn this study, an outline of SLA (Service Level Agreement) for Office365 Education and case studies about consistency on-service incidents with SLA are provided. After that, we discuss about required service level of online services for institute such as university through the examples.ja
dc.format.mimetypeapplication/pdfja
dc.language.isojpnja
dc.publisher社団法人 電子情報通信学会(IEICE)ja
dc.rights© 2014 IEICE.ja
dc.subjectサービス品質保証契約ja
dc.subjectオンラインサービスja
dc.subjectOffice365 Educationja
dc.subjectService Level Agreementja
dc.subjectOnline Servicesja
dc.titleOffice365 Education のサービス品質保証契約に関する一考察ja
dc.title.alternativeA study of service level agreement for Office365 Educationja
dc.type.niitypeJournal Articleja
dc.identifier.ncidAA11651731ja
dc.identifier.jtitle電子情報通信学会技術研究報告(TECHNICAL REPORT OF IEICE)ja
dc.identifier.volume113ja
dc.identifier.issue442ja
dc.identifier.spage115ja
dc.identifier.epage120ja
dc.textversionpublisherja
dc.relation.urlhttp://hdl.handle.net/2433/182216ja
dc.relation.NAIDhttps://ci.nii.ac.jp/naid/110009837596-
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