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BibliographyContents
Service as Intersubjective Struggle
  Yamauchi, Yutaka
  Handbook of Service Science, Volume II : 811-837
Reflexive Organizing for Knowledge Sharing: An Ethnomethodological Study of Service Technicians
  Yamauchi, Yutaka (2015-09)
  Journal of Management Studies, 52(6): 742-765
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Reflexivity of Routines: An Ethnomethodological Investigation of Initial Service Encounters at Sushi Bars in Tokyo
  Yamauchi, Yutaka, Hiramoto, Takeshi (2016-10-01)
  Organization Studies, 37(10): 1473-1499
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